Support
ID Card Printer Repair
ADVANTIDGE is a certified repair center for your professional ID card printers! Extend the life of your ID card system when you submit your security badge printer to our certified repair technicians for printer repair, troubleshooting and diagnostic services. We provide excellent customer service and competitive pricing on printer repairs.
The ADVANTIDGE service and repair tech support team are technicians trained and certified by the industry’s top ID card printing manufacturers. Our tech support team members continuously attend trainings in order to stay up to date on the latest ID card printer models, developments and new technologies. We service both warranty and non-warranty, current and discontinued ID card printer models from all the major ID card printer brands including, HID FARGO, Magicard, Evolis, Nisca, Zebra and Datacard.
Before sending your ID card printer in for a repair, please give us the complete details by completing the contact us form and receive approval within 24 hours!
ADVANTIDGE ID Card Printer Repair Services:
– Troubleshooting and diagnosis
– Installation of printer upgrades
– Installation of replacement printer parts: printheads, belts, ribbon sensors, etc.
– Performance of routine printer maintenance, including ID card printer cleaning and printer firmware upgrades
– Repair of ID card printer feeding jams
– Resolution of ribbon errors and problems with poor print quality
– Warranty repairs
Parts and labor costs for repairs will always be submitted to you for your approval before any work is started on your ID card printer. Turnaround times for ADVANTIDGE repair services vary depending on the services required, and the availability of parts. Please call us today to set up a one time support ticket to get your equipment up and running.
Our Los Angeles office is located near LAX International Airport. Local customers can drop ID card printers off for repair directly at our office, or printers needing repair can be shipped to:
Printer Repair Center
12044 W Washington Blvd.
Los Angeles, CA 90066 USA
When possible, ID card printers should be shipped in their original packaging and include the printer’s external power supply. Shipping fees are the customer’s responsibility. Return shipping, along with any applicable tax, will be added to the total repair cost. ADVANTIDGE is not responsible for the loss or damage of any articles or shipments, so we recommending insuring your shipment.
Replaced parts repaired by ADVANTIDGE which fail due to the quality of the part or workmanship will be re-repaired by ADVANTIDGE (only parts replaced by us in the original repair. Does not apply to the parts or health of the remainder of the ID card printer). The misuse or mistreatment of an ID card printer voids our responsibility for the health of the ID card printer post-repair. ADVANTIDGE reserves the right to evaluate the health of every ID card printer in order to determine if the above repair guidelines apply.
We are a Better Business Bureau A+ rated company and look forward to providing you with great service! To schedule an ID card printer repair, click on the sales and repair request buttons above to receive a prompt response for getting your equipment up and running!
Competitive Pricing
Identify everyone who enters your building or steps on your campus with secure badge issuance. Rely on us to find the right set of software, hardware and tech services, so your team has the confidence to keep things safe.
Top Brand Partners
Learn how to track staff, visitors, members and students using automated technologies like RFID, 2D barcodes and bluetooth. We offer complete packages with hardware, software and support services from standalone systems to enterprise solutions with mobile options!
Competitive Pricing
Call in for a brief needs analysis from a trusted supplier and get a solution that solves your security problem. Most requests are handled same day using top level security ID products by applying over 20 years of industry expertise.
CASE STUDY
Security Upgrade from Prox to iCLASS SEOS
Traditional RFID cards, referred to as proximity cards, are not as secure as they used to be. Just like with any security technology, they longer they exist, the more that people can learn to get around it. With proximity
OUR BLOG
Security Upgrade from Prox to iCLASS SEOS
Traditional RFID cards, referred to as proximity cards, are not as secure as they used to be. Just like with any security technology, they longer they exist, the more that people can learn to get around it. With proximity