Redefining Your Visitor Experience
Whether you’re hosting clients, partners, or guests, a smooth and professional check-in process can set the tone for their entire visit. ADVANTIDGE works with security integration teams to help organizations identify employees and ensure visitors are enrolled to keep facilities secure. With HID Visitor Manager, a cloud-based visitor management system, you can streamline and enhance the visitor experience, ensuring that your organization leaves a positive and lasting impression while maintaining top-notch security.
A Customizable and Secure Solution
By simplifying the check-in process, you reduce wait times and eliminate the clutter of outdated paper logs. Visitors can be pre-registered, allowing them to breeze through the sign-in process via a self-service kiosk, making their arrival quick and stress-free.
You can integrate the scheduling and inviting process directly with your calendar application of choice, which simplifies coordination and keeps everything in one place. The system offers flexible options, whether you want to keep check-in simple or include additional steps like photo capture, screening questions, NDAs, or custom data fields. This flexibility ensures that your visitor management process aligns perfectly with your organization’s needs and policies.
Additionally, HID Visitor Manager allows you to customize the look and feel of your kiosks, application interfaces, emails, and even badge designs. This level of customization ensures that your visitor management system reflects your brand and organizational values, creating a consistent and professional experience from start to finish.
Powering a Complete Visitor Experience
HID Visitor Manager goes beyond the basics of visitor management, offering a robust set of features that enhance security, compliance, and convenience.
- Pre-registration and Check-In: Hosts can easily invite, register, and approve visitors through the self-service portal. This process automates visitor check-ins via kiosks, reducing the burden on reception staff and minimizing wait times for guests. For larger groups, visitors can complete their profiles ahead of time using their smartphones, significantly speeding up the check-in process.
- Visitor Registration: Guests can receive an invite, complete their profiles, and even upload required documents ahead of time, which can be particularly useful when hosting large groups. This pre-registration process not only saves time but also ensures that all necessary information is captured before the visitor arrives.
- Watchlists: Security is paramount, and HID Visitor Manager helps tighten it with real-time background checks. The system connects to your Descartes Visual Compliance™ databases and cross-references internal watchlists to flag any potential security concerns immediately. This proactive approach ensures that restricted or denied parties are quickly identified and managed appropriately.
- Notifications and Alerts: Communication is key, and HID Visitor Manager ensures that hosts are kept in the loop. Notifications can be sent via SMS or email to alert hosts when visitors check in, check out, or when specific actions are required. This real-time communication streamlines the visitor experience and ensures that hosts are always informed and prepared.
- Access Integrations: For organizations with physical access control systems, HID Visitor Manager integrates seamlessly, allowing visitors to be provisioned directly into these systems for streamlined access. This integration not only enhances security but also ensures that visitors have the appropriate access to the areas they need.
- Directory Management: Managing user information is effortless with HID Visitor Manager. The system can automatically import user data and integrate with Identity Providers like Azure AD and Okta for Single Sign-On (SSO). This integration simplifies user management and ensures that your organization’s security protocols are upheld.
- Real-time Reporting: Keeping track of visitors in your facility is essential for both security and compliance. HID Visitor Manager provides real-time reporting, allowing you to see how many visitors are on-site and report on visit details and host activities. This level of transparency is invaluable for managing large facilities or multiple locations.
- Native Badge Designer: First impressions matter, and a professional visitor ID badge can make all the difference. HID Visitor Manager includes a native badge designer that allows you to create and print customized visitor ID cards and labels. You can even personalize badges with the name visitors prefer to be called, adding a personal touch that enhances their experience.
- Flexible Retention Policy: Data security and compliance are critical concerns for any organization. HID Visitor Manager provides flexible retention policies, giving you complete control over how long visitor data is retained. This flexibility ensures that your organization remains compliant with all relevant regulations while maintaining the necessary records for your security needs.
- Emergency Management: Emergencies are unpredictable, but being prepared is essential. HID Visitor Manager includes a suite of tools for managing visitors in the event of an emergency. Reception staff can receive on-screen alerts and instructions during check-ins, tailored to the location, reason for the visit, visitor type, and more. These tools ensure that your organization is ready to handle any situation with confidence and efficiency.
- Devices & Peripherals: Checking in visitors can be streamlined and automated with a variety of hardware devices to scan driver’s licenses or passports, capture photos, electronic signature and badge printers. We offer support for connecting to all kinds of devices regardless as to whether you have a manned reception desk, self service kiosk or remote lobby management.
Check out our latest comparison of visitor management solutions that solve real world challenges
Tailored Solutions for Every Organization
HID Visitor Manager is available in three distinct tiers, each designed to meet the needs of different organizations and billed per location per year
STANDARD TIER
Ideal for organizations looking to move to the cloud to replace pen-and-paper process, simple email notices or legacy visitor management solutions without needing extensive integrations. This platform offers a simple setup with minimal customization, perfect for businesses with straightforward needs, with one physical site, that is easy to implement via the cloud.
Key features include:
- Unlimited visitors,
- Design & print badges,
- Manage watchlists,
- Screening questions,
- Approval workflows,
- Reports/dashboards,
- Host registration
- Calendaring integration
- Single location.
ADVANCED TIER
The most popular level designed for organizations that want to elevate their visitor experience while addressing physical security and compliance requirements. Advanced allows for easy integration with other business platforms, streamlining visitor workflows and enhancing the overall visitor experience for internal teams who may be located at different sites.
Key features include:
- Unlimited visitors,
- Design & print badges,
- Manage watchlists,
- Screening questions,
- Approval workflows,
- Reports/dashboards,
- Host registration,
- Calendaring integration plus Visitor kiosks,
- Multilingual UI,
- User defined fields
- Emergency management
- Multiple locations.
PREMIUM ENTERPRISE TIER
The Premium Enterprise Tier is for organizations with complex needs, such as managing large contractor populations or on-site events. It includes advanced features and multiple integrations with identity management systems and access control systems, providing a comprehensive and highly customizable visitor management solution.
Key features include:
- Unlimited visitors,
- Design & print badges,
- Manage watchlists,
- Screening questions,
- Approval workflows,
- Reports/dashboards,
- Host registration,
- Calendaring integration,
- Visitor kiosks,
- Multilingual UI,
- User defined fields
- Emergency management
- Large event management,
- Contractor management,
- Hybrid sign-in
- Visitor self check-in
- Unlimited locations.
Ready to Experience Visitor Management Solutions with ADVANTIDGE?
At ADVANTIDGE, we are committed to helping organizations implement the latest technology to meet their security requirements. With over 20 years of expertise in the industry, we understand the importance of a seamless and secure visitor management process.
We are proud to offer a free trial of HID Visitor Manager, allowing you to experience firsthand how this cloud-based solution can transform your visitor management process. Fill out the following form for a detailed demo of HID Visitor Manager to see it in action, giving you a clear understanding of how it can benefit your organization.
Request a Demo
A member of our support team will connect with you within 1 business day.
