How To Service Your HID FARGO HDP6600 Card Printer: Expert Tips from ADVANTIDGE

Keeping your HID FARGO HDP6600 card printer in top condition is essential for ensuring high-quality, reliable performance. This guide provides step-by-step self-service support tips for firmware and driver updates, applicable to the HDP6600 and other FARGO card printers, as well as most card printers on the market.

Step 1: Update the Printer Firmware

Firmware updates resolve bugs, enhance compatibility, and may introduce new features, ensuring your printer operates at its best.

1.1 Download the Firmware

1. Visit the HID Global Support page.
2. Locate and download the latest firmware file for the HDP6600.

1.2 Connect the Printer

1. Connect the printer to your computer via USB or network.
2. Ensure the printer is powered on.

1.3 Install the Firmware

1. Open the Fargo Workbench Utility (available with the driver installation package or via the HID website).
2. Select your HDP6600 printer in the dropdown menu.
3. Navigate to the Firmware Update tab.
4. Browse and select the downloaded firmware file.
5. Click Start Update and allow the process to complete uninterrupted.

Important: Avoid turning off the printer during the update.

Step 2: Update Printer Drivers

Driver updates improve communication between your computer and printer, ensuring compatibility and optimal performance.

2.1 Download the Latest Driver

1. Visit the HID Global website.
2. Download the driver compatible with your operating system.

2.2 Uninstall Existing Drivers (Optional)

• On Windows: Navigate to Control Panel > Programs and Features and uninstall the current HDP6600 driver.

2.3 Install the New Driver

1. Run the downloaded driver file.
2. Follow on-screen prompts to complete the installation.
3. Reboot your computer if necessary.

Step 3: Verify Printer Settings

After updates, ensure your printer settings are optimized for your specific application.

3.1 Access Printer Preferences

1. Open Devices and Printers (Windows).
2. Right-click on the HDP6600 printer and select Printing Preferences.

3.2 Adjust Printer Settings

1. Confirm settings for card size, orientation, ribbon type, and lamination match your requirements.

3.3 Test Print

1. Print a test card to verify the updates and confirm proper functionality.

Step 4: Update Related Software (Optional)

If using software like Asure ID, download the latest version to ensure compatibility with your updated firmware and drivers.

Step 5: Perform Routine Maintenance

Regular maintenance keeps your printer in excellent working condition.

Maintenance Tips:

• Use the Fargo Cleaning Kit to clean internal components periodically.
• Inspect and replace consumables, such as ribbons and film, to maintain print quality.

ADVANTIDGE: Your Trusted Partner in Card Printer Support

For over 20 years, ADVANTIDGE has provided industry expertise and full-service support for organizations using security identification solutions. Whether you need warranty support, one-time service tickets, or an annual support plan, our experienced team is here to help keep your card printers up and running.

Reach out to ADVANTIDGE with a support request and let us streamline your operations, ensuring success with custom card printing solutions. With our guidance, you can maintain smooth printer functionality and exceptional print quality.