Summary
A new department was created to oversee every aspect of the legal cannabis industry—from cultivation and product manufacturing to transportation, retail sales, and licensed events. As the agency responsible for regulating a complex and highly scrutinized industry, the end user needed a secure identification solution for all employees, especially enforcement officers operating in the field who serve as sworn law enforcement representatives.
Challenge
When they first reached out to ADVANTIDGE, the organization had already purchased an entry-level ID system from another vendor. However, that system proved inadequate—producing inconsistent results, lacking reliability, and failing to meet critical security requirements. The agency’s administrative and IT departments began searching for a more robust, reliable solution capable of:
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Managing all employee records in a centralized database
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Printing full-color, secure ID badges for multiple divisions
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Incorporating visual security elements to prevent counterfeiting
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Supporting ongoing system management with minimal IT strain
The ADVANTIDGE Approach
Over a three-month process, ADVANTIDGE worked with IT and administration through a consultative assessment and technical solution design process. Our team listened closely to each department’s input, asked targeted questions to uncover hidden pain points, and leveraged over two decades of experience supporting government and law enforcement agencies.
Collaborative Design and Prototyping
Working with their internal tech team, ADVANTIDGE supported the development of a professional full-color card design featuring multiple embedded visual security elements on both the front and back. These features allowed for quick authentication in the field, even if the badge was flipped, ensuring officer identification was always visible.
To ensure full buy-in, multiple material samples and mock-ups were produced and circulated for internal review. After rounds of feedback, the final design was approved by all divisions within the agency.
Technical Implementation
Their IT team required a simple yet powerful setup that could operate from a single Windows workstation at the organization headquarters. ADVANTIDGE recommended:
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Asure ID 7 Express Software for centralized database management and customizable templates by division.
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HID FARGO HDP6600 Card Printer, offering 600 dpi high-definition retransfer printing for durable, edge-to-edge, full-color badges.
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Custom visual security elements resembling holographic overlays to deter duplication and provide instant visual validation.
These tools gave them the flexibility to manage all employee credentials from one secure system while maintaining the professional appearance and integrity required by a state enforcement agency.
Ensuring Long-Term Success
Recognizing that their IT staff were focused on their broader mission—not managing specialized hardware—ADVANTIDGE included a Gold Support Plan to deliver turnkey implementation, training, and ongoing technical support. This premium service included:
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Priority access to certified technical specialists
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Remote login and screen-sharing sessions for troubleshooting
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Annual system health checks and software updates
With Gold Support in place, the department gained confidence that their ID system would continue running smoothly without overburdening internal resources.
Results
Through ADVANTIDGE’s consultative process and industry expertise, the Department successfully deployed a secure, high-quality ID badge system that supports all divisions, from administrative offices to enforcement operations. The agency now benefits from:
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Professional-grade, tamper-resistant credentials
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Streamlined employee database management
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Reliable performance with minimal IT intervention
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Ongoing support and training from trusted experts
Conclusion
For over 20 years, ADVANTIDGE has partnered with IT and security teams in both public and private sectors to deliver high-assurance identity solutions. Our proven consultative process helps organizations identify gaps, assess technical requirements, and implement solutions that ensure trust and compliance across all levels of operation.
Whether your agency manages public safety, regulatory oversight, or large-scale workforce security, ADVANTIDGE provides the experience, tools, and support needed to deliver results that stand up to real-world demands.
