Support
Matica Card Printers
This page is designed to help support you and your Matica XID Card Printer. ADVANTIDGE takes customer satisfaction seriously and we pride ourselves in exceeding your expectations for service. Our depot service is the most efficient program for repairs with annual maintenance agreements or on a time and materials basis. Our work is performed by factory trained and certified technicians with OEM parts, in order to provide the most reliable service that gets done right the first time. As one of the top Authorized Service Providers for Professional Series Matica XID card printing products, we are committed to ensuring your success. We offer the industry’s best technical support via email and chat via the web with a support plan for any budget.
Our tech services team offers fast and reliable repairs, upgrades, rebuilding of assemblies, and hardware functionality testing. Manufacturer-certified experts will work to ensure all service needs are satisfied promptly including feedback requests once your support case is closed. To request repair or service on your Matica printer click here.
As one of the top Authorized Repair Centers for Professional Series Matica XID Card Printers, we are committed to ensuring your success. We offer the industry’s best technical support via telephone, email or chat via the web with a paid support plan. You can download the latest printer drivers, printer firmware, user guides, and troubleshooting information by clicking here.
ADVANTIDGE manages one of the largest card printer service contracts in the country with annual support to over 600+ badge printers. Regardless of where you are located, we have a plan that will insure you stay up and running with your security badge operations and card issuance. Contact us today for peace of mind and confidence that your Matica XID badge printer is ready to meet the demands of your organization.
Competitive Pricing
Identify everyone who enters your building or steps on your campus with secure badge issuance. Rely on us to find the right set of software, hardware and tech services, so your team has the confidence to keep things safe.
Top Brand Partners
Learn how to track staff, visitors, members and students using automated technologies like RFID, 2D barcodes and bluetooth. We offer complete packages with hardware, software and support services from standalone systems to enterprise solutions with mobile options!
Competitive Pricing
Call in for a brief needs analysis from a trusted supplier and get a solution that solves your security problem. Most requests are handled same day using top level security ID products by applying 25+ years of industry expertise.
CASE STUDY
Massive Healthcare Organization Seamlessly Integrates Safer Access Control
A world-class hospital and healthcare organization turned to ADVANTIDGE requiring safer access control. We created a plan with top-of-the-line smart card technology to help them seamlessly migrate away from legacy proximity IDs and readers.
OUR BLOG
Transition from Prox to SEOS to Secure Your Facility
Traditional proximity cards are increasingly vulnerable to security breaches. Learn how transitioning to iCLASS Seos credentials can help protect your facility, data, and networks from unauthorized access.