Visitor Management Software Confirms Legitimate Guests
What types of technologies does your organization use to prepare your workforce for incoming customers and visitors? What verification processes does your visitor management system have to detect illegitimate ID’s, if any?
Check out the Visitor Management Checklist below to determine if your organization has the technology in place to legitimately verify guests, clients, or vendors, when they arrive at your facility:
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Pre-Registration Processes
How thrilled is your reception team when they have to handle unexpected visitors or unplanned events? Is there a tool in place that can notify your team in advance that visitors will be checking in, who they are, and why they’re requesting to be there?
Perhaps there’s a scenario where a guest is requesting to visit with a team member that is out of office that day, or an appointment opens up and someone on a waitlist can now fill that spot. Making sure your front desk staff have information about visitors in advance can greatly ease their jobs, and keep them safe and prepared. If you don’t have a solution for that currently, implementing Pre-Registration by ADVANTIDGE visitor management, can prompt visitors to sign in online prior to coming onto the premises, which can help prevent unwelcome entries and issues from arising.
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Identity Verification
Likely, your team has some way to confirm a visitor coming into your facility is who they say they are. However, is your receptionist checking ID’s manually or do you have software that can do it faster and more accurately?
ADVANTIDGE Visitor Management Solutions leverage a driver’s license scanner that can import data and allow your IT team to review desired fields for verification. With Optical Character Recognition, you can customize the software to scan the entire image, or only auto-populate fields that are relevant to your business’s operations and verification needs. Most importantly this visitor software can verify legitimate ID’s and help your organization detect fraud if someone is not actually who they claim to be.
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Auto-Verify if a Visitor Is On a Watch List
Depending on the industry your organization is in, you may have varying reasons for securing your premises, vital areas, workforce, and company resources. However, having a way to quickly cross check a watchlist (internal or external) is important for everyone across the board. Are there certain individuals that have been banned from your facility for an inappropriate incident and aren’t allowed to step foot inside? Is there a disgruntled ex-employee that you’d prefer not to have a run-in with?
Or on the contrary, you may have a watch list for positive preparations reasons as well. Some huge corporations may expect a visit from their CEO who only comes around twice a year, for instance. Or your leadership team may be expecting investors for an important meeting. In order to make a good impression on them, advanced notice of their arrival and auto-verification of their identity can streamline their ability to get access to the areas they need to be. Similarly, you want to make sure your visitor tracking software notifies your team if any registered criminals are scanned and cross checked with your database so you can efficiently respond to those circumstances.
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Host Notifications
Just like utilizing pre-registration modules to prepare hosts for incoming visitors, host notifications should be set up so reception is informed when and what guests have arrived. With ADVANTAGE visitor management software, you can program security instructions on how to handle each type of visitor. Hosts will not only be notified of their arrival, but they will know which visitors are allowed certain access or if the guest needs an employee to escort them to specific locations on the premises. The use of this solution can help prevent dealing with unverified people and legitimize their reason for visiting.
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Access Badge Issuance
Aside from scanning and verifying a legitimate government issued ID or Driver’s license, issuing temporary visitor badges that expire after one’s visit, can help prevent fraud. Additionally, leveraging an RFID access badge that integrates with your physical access control, can greatly secure the interactions third parties, vendors, or visitors have on prem. Talk to ADVANTIDGE today if you’re looking at upgrading your Visitor Management System for customized badge issuance, so that it can properly integrate with your physical access control solution.
Check out ADVANTIDGE Visitor Management Systems in action here:
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