SUPPORT
Evolis Card Printers
ADVANTIDGE is a Platinum Level Partner for Evolis offering the top tier of service and support for enterprise applications that issue security ID badges. As one of the main Authorized Repair Centers for Evolis Professional Series ID card printers, like the Primacy, we are committed to ensuring success for our customers through customized support plans that cover the complete solution.
ADVANTIDGE offers a premium experience for identity management solutions used by security and IT teams. Whether you need to meet compliance with a new ID badge system or keep your existing solution up and running for student ID’s, employee tracking, emergency management, event credentials or membership identification, we bring 20+ years of industry experience to help you achieve your identification goals.
Introducing The Industry’s First Mobile Printing App For ID Card Printers
Evolis Print Service is a free app specially developed to allow you to print on your Evolis Card Printer from your Android and iOS mobile devices (smartphones and tablets). This means that it is very easy to use and offers all the features you need, perfectly adapted to your printer.
Step 1: Download the app
The Evolis Print Service application is available for free from the Google Play Store and App Store.
Step 2: connect your printers to your mobile device
Automatically search for printers available on the network or add them manually using their IP address and select them to link them to your mobile device. You can also directly connect your mobile device to your printer via USB.
Step 3: Print in credit card format
Simply use the print function available on all mobile devices to print in CR80 format (standard credit card format).
Many apps are compatible, both your business applications and consumer apps: photo gallery, internet browsers (Google Chrome, Microsoft Edge, Mozilla Firefox, Safari, etc.), Google suite (Google Docs, Google Sheets, Google Slides, Google Drive, etc.), Microsoft suite (Word, Excel, PowerPoint, etc.).
Options and settings to make printing easier for you.
From your mobile device, you can choose print settings as you would from your computer:
- Choice of ribbon type,
- Management of card input and output,
- Printing resolution,
- Double-sided printing,
- Color profile application…
The app also allows you to add and link as many printers as desired via automatic search or by entering the IP address. Conversely, any linked printer can be easily deleted from the app.
Evolis Updates
Evolis Driver Compatibility Matrix
As new printer models have been released and legacy models are discontinued or end of life, it is important to know which driver version is needed for optimal performance with your Evolis printer.
- Evolis Premium Suite 2 version 8.2.1.29450: For Primacy 2 & Agilia printers
Evolis recommends updating the Evolis Premium Suite for Evolis printer to take full advantage of the latest improvements.
Primacy 2 Offers The Latest Features For Efficient ID Card Printing
The Primacy 2 can continuously meet your changing ID card printing needs with many features that can be easily added throughout its life: double-sided printing, 200-card feeder, encoders, lamination module, and LCD panel
School photographers are one of the largest issuers of student ID cards. Once a year, children and young adults line up to have their pictures taken for the yearbook and photo ID cards. With the newest technology, students have their IDs printed in less than 20 seconds.
Evolis Support: Primacy2
Evolis Support: Zenius
Evolis Support: Agilia
Evolis Support: Quantum2
We offer clients a premium experience with direct access to technical expertise through a variety of paid support options including one time service tickets or annual support plans. For self service, please visit https://www.evolis.com/customer-service/ where you can download the latest printer drivers, printer firmware, user’s guides and troubleshooting information.
*Unfortunately, we are no longer able to provide support for discontinued models including the Evolis Pebble or Dualys Printer.
If your organization has multiple facilities, prints ID badges from multiple locations for complex employee ID badges you should consider an enterprise ID solution. You can learn more about our secure identification solutions for high volume ID issuance, physical access control upgrades, and custom visitor management solutions.
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Confidence
Identify everyone who enters your building or steps on your campus with secure badge issuance. Rely on us to find the right set of software, hardware and tech services, so your team has the confidence to keep things safe.
Top Brand Partners
Learn how to track staff, visitors, members and students using automated technologies like RFID, 2D barcodes and bluetooth. We offer complete packages with hardware, software and support services from standalone systems to enterprise solutions with mobile options!
Gap Analysis
Contact us for a needs analysis from a trusted supplier and get a solution that solves your security problem. Most requests are handled same day using top level security ID products by applying over 20 years of industry expertise.